You can now contact MODRATEC Help (Harold) free of charge using Skype.
There is no guarantee of when he will be available - it certainly is not a 24/7 service - but if he's at the computer, he will happily talk to you about your questions and problems.
The Skype user identity is MODRATEC (it appears here in upper case, but lower case is fine).
And for those who don't know what Skype is, it is a computer-based voice-over-internet-protocol (VOIP) service which is free for Skype-to-Skype calls. See this web site to learn more: http://www.skype.com .
SKYPE
Moderator: modadmin